Electrical Service Technician

*Are you up for a challenge? Show us what you've got!* Nigrelli, Inc.
is the Kiel, Wisconsin based parent company to three divisions; AquaMaster Fountains, On-Target Machine, and Land Master Lighting; that work in tandem to produce floating fountains and aeration systems, lighting options for the fountains as well as for your landscape needs.
*Summary* The Electrical Service Technician is responsible for troubleshooting all AquaMaster and Land Master products and providing technical support according to established company policies and procedures.
*Essential Duties and Responsibilities* * Lead all activities related to distributor service issues * Maintain compliance with all applicable state and federal laws within OSHA, EPA, and labor laws * Follow all rules established by the site * Coordinate activities with distributors and their contractors while on their customer sites * Document and record all service calls in case management * Assist distributors activities related to install or repair of electrical, mechanical, paint, or fabricated systems * Be the point of contact for distributors with new or ongoing issues * Interface with other shop supervisors, staff, production management, production supporting design engineers and management * Follow all established quality guidelines * Perform additional duties as requested * Ability to assess and make decisions to assist distributors in the field while on the telephone * Service school * Electrical assembly as needed * Training of new hires in electrical related departments *Qualifications* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Strong knowledge of electrical components and troubleshooting · Strong mechanical background · Strong customer service skills with professional phone etiquette · Ability to multi-task · Ability to use ERP systems, including data entry · Ability to read and understand electrical schematics · Requires a tactful manner, stable personality, and pleasant telephone manner with the ability to handle pressure and stressful situations *Education and/or Experience* · Education, training, or experience in electrical and or mechanical fields required · Minimum of 5 years of experience in manufacturing *Physical Demands* · Bending, reaching, stooping · Standing, sitting, kneeling · Hand-eye coordination · Depth perception and the ability to adjust vision The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The phrases “occasionally,” “regularly,” and “frequently” correspond to the following definitions: “Occasionally” means up to 1/3 of working time, “regularly” means between 1/3 and 2/3 of working time, and “frequently” means 2/3 and more working time.
While performing the duties and responsibilities of this position, the employee is occasionally required to use hands to operate machine, climb or balance, stoop, kneel, crouch or crawl, and reach above shoulders.
The incumbent will regularly stand, walk, sit, use hands to finger, handle or touch and move from place to place.
Specific vision requirements for this position include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
*Work Environment* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All employees work in a climate-controlled production facility environment.
However, some positions may be exposed to hot temperatures in the summer months and cold temperatures in the winter months.
Safety shoes and eye protection are required at all times, as well as any other PPE identified by the company.
The above statement reflects the general details necessary to describe the principle functions of the occupation describes and shall not be construed as a detailed description of all the work that may be inherent in the occupation.
*Pay Range Model according to years of service:* Entry level pay: <4 years Median level pay: 4 - 6 years Top level pay: 6+ years Job Type: Full-time Pay: $20.
00 - $27.
00 per hour Expected hours: 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Health insurance * Health savings account * Life insurance * Paid time off * Retirement plan * Tuition reimbursement * Vision insurance Schedule: * 8 hour shift * Day shift * Monday to Friday Experience: * electrical: 1 year (Preferred) Ability to Relocate: * Kiel, WI 53042: Relocate before starting work (Required) Work Location: In person