Audio Visual Coordinator

Position Description Audio Visual Coordinator Employment Type full-time Location Cleveland, WI # of Weeks: 52 Hours per week: 40.
00 Work Schedule Days: Monday, Tuesday, Wednesday, Thursday, Friday Schedule: Varies dependent upon needs of the college.
Reports To: Chief Information Officer Recruitment Group: Full-Time Exempt Multiple Locations – See job description for more details: No Closing Date: Salary Expectation: $55,025 to $57,088 annual salary (Note: The salary will commensurate based on education and occupational experience.
) LAKESHORE'S MISSION: Transform individuals to strengthen our communities through innovative and accessible learning.
Full-time Benefits Include: Competitive health, dental, vision insurance Up to $3,000 in tuition reimbursement annually | Professional development and growth opportunities 6.
9% Wisconsin Retirement System (WRS) savings - matched dollar for dollar | 403(b) and 457 retirement savings options College paid life and disability insurance | Health and dependent care Flex Spending Accounts Onsite fitness center and walking path | Up to 8 weeks paid New Child Leave Onsite wellness screenings Lakeshore also offers generous paid time off starting with 15 days of vacation, 15 days of sick/personal leave, 10 holidays, and a one-week winter break.
Additional Perks: Local discounts on food, entertainment, and events | Discounts on cell phone plans and rental cars Common Read events | Culinary experiences from onsite emerging chefs | Identity theft protection “Dress for your day” | Employee recognition and appreciation events Campus closed Fridays during summer Benefits begin the first of the month coinciding with or following hire.
For additional information on our vast array of benefits, read through our benefits guide.
SHIFT: Day/evening/weekend hours | Flexible based upon the needs of the College LOCATION: Lakeshore Technical College – Cleveland, Wisconsin POSITION SUMMARY: Responsible for the College’s audio-visual systems throughout the main campus and remote sites, providing help desk support, and supporting special events.
Coordinate activities with system users.
Complete technology projects as assigned.
Provide an exceptional customer service experience to both internal and external customers throughout every interaction.
REASONABLE ACCOMMODATIONS/ADA: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS (Other duties may be assigned): (70%) AV Support Services Coordinate, design, install, setup, and operate AV presentation systems, video conferencing technology, and other audio-visual equipment in classrooms, conference rooms, and other spaces at main campus and remote sites.
Communicate and coordinate activities with college departments regarding installations, support work, and special events including, but not limited to, graduations, awards banquets, team development days, and external meetings/presentations.
Configure audio-video software and hardware.
Provide end user guidance and training for audio-visual components and systems.
Work with vendors on special projects and to troubleshoot audio-video system issues.
Promptly escalate unresolved issues to the supervisor.
Research emerging technologies and trends, identify opportunities, and provide recommendations to drive innovation.
Maintain a refresh schedule of audio-visual equipment.
Provide Tier 1, 2, 3, and 4 help desk support for students, faculty, and staff.
Maintain a schedule of maintenance tasks, conduct maintenance, and document all work performed.
Review purchasing invoices to ensure equipment was received.
Recommend and draft new and updated procedures for critical processes.
(20%) Technology Projects Perform as Project Coordinator or project team member to complete Lakeshore technology projects.
(5%) Administration Recommend and review updates to Lakeshore technology policies.
Participate in events, committees, and meetings as required.
Complete required job-related training.
(5%) Manager Essential Responsibilities Carryout managerial responsibilities in accordance with set policies and applicable laws including: Assist in developing plan(s) and budget for department.
Address issues in an effective and timely manner.
Be an active advocate for LTC in the community.
Be active in the college by serving on committees.
SUPERVISORY RESPONSIBILITIES: Provide general direction to student workers, Youth Apprentice students, and other students as assigned by the College.
This includes ensuring each student is provided opportunities to expand their technical and customer support skill set.
EDUCATION AND EXPERIENCE: Bachelor’s degree or equivalent in a related discipline required.
Two to four years of relevant occupational experience required.
Four years of professional AV installation, integration, or programming experience preferred.
AV installation and support experience in higher education environment preferred.
CERTIFICATIONS, LICENSURE, REGISTRATION: Valid State of Wisconsin driver’s license is required.
MVR CHECK Required – The employee in this position is a potential operator of a Lakeshore Technical College owned vehicle or may be responsible for driving any other motor vehicles on behalf of the College.
TECHNOLOGY SKILLS: Avixa or other AV professional certification(s) preferred.
Proficient in the use of Microsoft Office Suite programs (Word, Excel, PowerPoint, Outlook, etc.
).
Ability to navigate through Windows; access college network system; and download and manage various AV-centric applications and files.
Basic AV networking knowledge Ability to quickly adapt to new technology and be able to support any software or hardware that is used by the College.
OTHER KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of WTCS and LTC mission, vision, and strategic direction.
Ability to master software such as: Microsoft Office (Word, PowerPoint, Excel).
Excellent command of the English language, both written and oral.
Use discretion, maintain positivity, and confidentiality.
Present and conduct self in a professional, ethical, and respectful manner at all times.
Organizational, planning and time management skills; human relations skills; verbal and written communication skills; analytical skills and abilities; computer technology skills and abilities; team/meeting management; problem solving and decision-making skills; ability to plan and set goals and follow-through to completion; initiative, judgment, and ability to assume responsibility without direct supervision.
Exemplify college values in all staff and student interactions, as well as services delivered.
Ability to establish and maintain effective working relationships and relate successfully with staff, students, and people of diverse cultural, social, or educational backgrounds.
Fluent, bilingual individual is beneficial.
PHYSICAL DEMANDS/WORK ENVIRONMENT: While performing the duties of this job, the employee is regularly required to sit and talk or hear.
The employee frequently is required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 100 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment may require multi-tasking.
The noise level in the work environment is usually moderate.
Work hours may vary, depending on needs of the College, including evenings and occasional weekends.
In on-call rotation after normal work hours to support Technology Help Desk.
CONDITION(S) OF EMPLOYMENT: • Employment conditional on completion of a ground Information Disclosure (BID) and a Motor Vehicle Record Check with the results acceptable to the College.
• Valid State of Wisconsin driver’s license is required.
This job description is designed to cover the basic functions of the job and is not considered a detailed description of every job duty that is required, other duties may be assigned as needed.
Duties, responsibilities, and activities may change at any time with or without notice to ensure the successful delivery of organizational objectives.
#LakeshoreProud Lakeshore Technical College does not discriminate on the basis of race, creed, color, national origin, ancestry, religion, sex, disability, age, sexual orientation, genetic testing, lack of English skills, arrest or conviction record, political affiliation, veteran status, parental status, marital status, pregnancy or other protected categories, in its services, employment, programs, and/or educational programs and activities, including but not limited to admissions, access and participation.
The college attempts to be in compliance with all federal laws including but not limited to Title IX & section 504.
Inquiries regarding nondiscrimination policies are handled by the executive director of human resources/affirmative action officer, 1290 North Avenue, Cleveland WI 53015, phone 920.
693.
1139 or 888.
468.
6582, ext.
1139.
Lakeshore Technical College provides reasonable accommodations to assist persons with disabilities to access or participate in its programs or activities.
Persons requiring accommodation to access the college’s programs, services, and/or employment should call LTC at 920.
693.
1000 or 888.
Go To LTC (888.
468.
6582), or TTY 711.
Website: WWW.
GOTOLTC.
EDU | Telephone: 1-888-GOTOLTC