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Posted : Thursday, February 01, 2024 02:28 PM
*Purpose and Summary*
It is our imperative to remain an inclusive workplace.
Sheboygan County is committed to attracting, supporting, and retaining a culturally diverse workforce that represents our community.
Sheboygan County Health and Human Services also strives to be a trauma informed organization which fully realizes the prevalence of trauma, recognizes the effects of trauma, and responds with trauma informed policies and practices, and we are looking for staff who will help us champion this journey.
Becoming a member of our growing team also means that YOU become our top priority.
You will not only enjoy a dynamic work environment but a variety of perks including but not limited to the following: ? Generous benefits package and access to our free InHealth Clinic ? Time off: 15 vacation days upon hire, 9 sick days, and 10 paid holidays ? Other perks: Referral program, Wisconsin Retirement System, education discount, and much more ? Telecommuting arrangements may be made upon successful completion of the 6-month introductory period *Essential Duties* *Why Sheboygan County?* It is our imperative to remain an inclusive workplace.
Sheboygan County is committed to attracting, supporting, and retaining a culturally diverse workforce that represents our community.
Sheboygan County Health and Human Services also strives to be a trauma informed organization which fully realizes the prevalence of trauma, recognizes the effects of trauma, and responds with trauma informed policies and practices, and we are looking for staff who will help us champion this journey.
Becoming a member of our growing team also means that YOU become our top priority.
You will not only enjoy a dynamic work environment but a variety of perks including but not limited to the following: * Generous benefits package and access to our free InHealth Clinic * Time off: 15 vacation days upon hire, 9 sick days, and 10 paid holidays * Other perks: Referral program, Wisconsin Retirement System, education discount, and much more * Telecommuting arrangements may be made upon successful completion of the 6-month introductory period *What to expect:* The Economic Support Specialist serves Sheboygan County residents by analyzing and determining public assistance programs for eligible consumers.
Other duties include but are not limited to the following: * Must be able to work in a fast-paced call change center environment serving an eight-county region.
You will serve multiple consumers daily, with up to 75% of daily time spent working in the call change center.
* Also conduct interactive in person interviews to determine eligibility for Public Assistance/Workforce Development programs using State software systems * Process applications and annual reviews primarily through telephone and online interactions.
* Work independently to apply State and Federal policy and procedures to dynamic household situations to ensure accurate benefit determinations * Determine, request, and take appropriate follow-up action regarding required consumer verifications; assess accuracy of computerized benefit determinations ensuring compliance with current State and Federal policy * Complete benefit overpayment redeterminations and refer appropriate cases for public assistance fraud investigation; review and process all system alerts and data exchange information within guidelines * Provide referrals to other resources and programs within the Health & Human Services Department and community organizations within an 8-county consortium region * May be required to represent the county in Administrative Law Hearings and court proceeding appearances *The successful candidate will meet the following requirements:* * High school education or equivalent; education in Business, Social Sciences or Human Services preferred * Ability to work in fast-paced environment handling multiple interactions in the context of an 8-county consortium * Ability to interact with people of diverse ethnic and linguistic backgrounds, mental/physical health issues, and financial and legal professionals; experience working with the public in a wide variety of situations is preferred * Comprehensive knowledge of eligibility factors, policy and procedures relating to economic support programs; knowledge of community resources and Health and Human Services System * Extensive experience with software programs, electronic resources; ability to manage time efficiently, strong telephone skills, ability to understand and carry out oral/written instruction, and maintain confidentiality * Access to a vehicle, valid driver’s license and ability to travel in and out of the county as needed *Applications will be accepted until the position is filled.
* Job Type: Full-time Pay: $21.
19 - $26.
66 per hour Benefits: * Dental insurance * Employee assistance program * Flexible spending account * Health insurance * Life insurance * Paid time off * Referral program * Retirement plan * Vision insurance Schedule: * 8 hour shift * Monday to Friday Work Location: In person
Sheboygan County is committed to attracting, supporting, and retaining a culturally diverse workforce that represents our community.
Sheboygan County Health and Human Services also strives to be a trauma informed organization which fully realizes the prevalence of trauma, recognizes the effects of trauma, and responds with trauma informed policies and practices, and we are looking for staff who will help us champion this journey.
Becoming a member of our growing team also means that YOU become our top priority.
You will not only enjoy a dynamic work environment but a variety of perks including but not limited to the following: ? Generous benefits package and access to our free InHealth Clinic ? Time off: 15 vacation days upon hire, 9 sick days, and 10 paid holidays ? Other perks: Referral program, Wisconsin Retirement System, education discount, and much more ? Telecommuting arrangements may be made upon successful completion of the 6-month introductory period *Essential Duties* *Why Sheboygan County?* It is our imperative to remain an inclusive workplace.
Sheboygan County is committed to attracting, supporting, and retaining a culturally diverse workforce that represents our community.
Sheboygan County Health and Human Services also strives to be a trauma informed organization which fully realizes the prevalence of trauma, recognizes the effects of trauma, and responds with trauma informed policies and practices, and we are looking for staff who will help us champion this journey.
Becoming a member of our growing team also means that YOU become our top priority.
You will not only enjoy a dynamic work environment but a variety of perks including but not limited to the following: * Generous benefits package and access to our free InHealth Clinic * Time off: 15 vacation days upon hire, 9 sick days, and 10 paid holidays * Other perks: Referral program, Wisconsin Retirement System, education discount, and much more * Telecommuting arrangements may be made upon successful completion of the 6-month introductory period *What to expect:* The Economic Support Specialist serves Sheboygan County residents by analyzing and determining public assistance programs for eligible consumers.
Other duties include but are not limited to the following: * Must be able to work in a fast-paced call change center environment serving an eight-county region.
You will serve multiple consumers daily, with up to 75% of daily time spent working in the call change center.
* Also conduct interactive in person interviews to determine eligibility for Public Assistance/Workforce Development programs using State software systems * Process applications and annual reviews primarily through telephone and online interactions.
* Work independently to apply State and Federal policy and procedures to dynamic household situations to ensure accurate benefit determinations * Determine, request, and take appropriate follow-up action regarding required consumer verifications; assess accuracy of computerized benefit determinations ensuring compliance with current State and Federal policy * Complete benefit overpayment redeterminations and refer appropriate cases for public assistance fraud investigation; review and process all system alerts and data exchange information within guidelines * Provide referrals to other resources and programs within the Health & Human Services Department and community organizations within an 8-county consortium region * May be required to represent the county in Administrative Law Hearings and court proceeding appearances *The successful candidate will meet the following requirements:* * High school education or equivalent; education in Business, Social Sciences or Human Services preferred * Ability to work in fast-paced environment handling multiple interactions in the context of an 8-county consortium * Ability to interact with people of diverse ethnic and linguistic backgrounds, mental/physical health issues, and financial and legal professionals; experience working with the public in a wide variety of situations is preferred * Comprehensive knowledge of eligibility factors, policy and procedures relating to economic support programs; knowledge of community resources and Health and Human Services System * Extensive experience with software programs, electronic resources; ability to manage time efficiently, strong telephone skills, ability to understand and carry out oral/written instruction, and maintain confidentiality * Access to a vehicle, valid driver’s license and ability to travel in and out of the county as needed *Applications will be accepted until the position is filled.
* Job Type: Full-time Pay: $21.
19 - $26.
66 per hour Benefits: * Dental insurance * Employee assistance program * Flexible spending account * Health insurance * Life insurance * Paid time off * Referral program * Retirement plan * Vision insurance Schedule: * 8 hour shift * Monday to Friday Work Location: In person
• Phone : NA
• Location : 1011 N 8th St, Sheboygan, WI
• Post ID: 9045130824
